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Innovation & Design Consulting Director
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Innovation & Design Consulting Director


Description

Araamis is looking for an Innovation & Design Consulting Director to lead the practice at the Innovation & Design Group (IDG). This role is for professionals with 12+ years in Service Innovation & Design.
You will be working in the first and largest Service Design and Innovation company in Saudi Arabia with a team of passionate designers & innovators from all over the world. The work we do has the potential to create significant impact in Saudi Arabia and we are looking for talents to join that effort. It is possible your work will be viewed or used by ministers and other senior executives as well as the citizens of the kingdom.


Key Expectations

We have the following key expectations from you (we have others as well but let’s keep that for later):

  • You have a deep understanding of the ingredients of an engaging customer experience, throughout design to implementation and the requirements for both
  • You have a great mix of focus on creativity, innovativeness and business viability of design services
  • You’re truly inspiring in how you tell stories, to your team members, customers and industry peers
  • You breath leadership and have an exceptional dedication to the building of the team and their creative leadership capabilities
  • You are continuously revisiting tools and approaches, offering new ways of doing things while refining and strengthening the practices
  • You excel at scoping opportunities, defining scopes, advising team and customers on what is best for program, project and initiative boundaries and game-plan
  • You will be responsible for a team of passionate designers & innovators from all over the world. The work we do has the potential to create significant impact in Saudi Arabia and your work will contribute largely to that impact. It is possible your work will be viewed or used by Ministers and the people of Saudi Arabia !

Your Responsibilities

You will specifically do the following (but not limited to):

  1. Ensure the continuous growth of the group team as per business needs. Collaborate with practice managers for each capability to ensure we continue to have the most qualified and talented team members
  2. Engage closely in the process of performance planning, development planning and performance management to ensure the aligned flow across the process
  3. Continuously refine and enrich the employed processes to ensure the ability to respond to changing realities and catering to the situational differences
  4. Ensure the highest quality outcomes through input, process and output control mechanisms and tactics
  5. Mobilizing the team towards contribution to thought-leadership at the respective fields as well as representing the group as an innovation and design leader
  6. Building, managing and nurturing client relationships
  7. Participate in client pitches, engage with executives, help scope opportunities and define the most effective scope to deliver
  8. Review proposals, estimations, and offer experienced advice on the possible amendment or probable risks
  9. Closely collaborate with program management team to offer expertise judgement in innovation & design issues within the project
  10. Participate in the local, regional and international events to ensure the presence of the group in representation and leadership
  11. Continue to build the surrounding community of the group to build awareness of innovation and design and build case for service design demand

Desired Skills and Experience

  1. More than 12 years of service innovation & design experience 7 of which in leadership positions
  2. Expertise in all aspects of end to end service design process and transformation
  3. Strong business acumen- can translate business rationale into design of services and vice versa
  4. Strong leadership, communication , and negotiation skills
  5. Strong consulting skills that include helping clients to understand their needs and problems; co-create with them to nurture good relationship
  6. Ability to foster creativity in others and onboard to creative engagements
  7. Skills in building, motivating, growing and retaining creative talents and design teams
  8. Ability to demonstrate brilliant thinking and enthusiastic outlook
  9. High capacity of positive energy and drive towards achievement, improvement and success
  10. Ability to stay calm & composed in a highly dynamic environment
  11. You speak like an engaging public speaker and you write like a seasoned copywriter, both in Arabic and English


Educational Qualifications:

Master’s degree in a design or innovation related field

If it sounds exciting and interesting, please email your resume and portfolio to servicedesign@araamis.com